FAQs

You can pay with all major credit and debit cards (Visa, Mastercard), by ATM through the “pagamento de serviços” option (at any ATM), or with your Paypal account.

Yes. We do you deliver outside Portugal.

We're sorry, but only orders placed on the website will be accepted.

Yes. We deliver in the whole national territory, including the autonomous regions.

The package is sent to the address indicated at the time of purchase and delivered by our delivery partner. The delivery is made to the recipient's address, or can be picked up at the closest CTT post office, if the recipient is not present at the time of delivery.

Orders shipped to addresses in Mainland Portugal are delivered in 4 business days after payment of the corresponding order.
Deliveries are made between 9.00 a.m. and 6.00 p.m.
You can track your order through the “Pesquisa de Objectos” tool of the CTT Expresso website at http://www.cttexpresso.pt. To track your specific order, you have to enter the relevant code (e.g.: EXXXXXXXXXXPT). It will be sent together with the Adega Mayor email upon dispatch of your order.

Adega Mayor Online Shop allows for the return of products within 14 days after purchase pursuant to Decree-Law 143/2001 and Decree-Law 82/2008 of May 20, 2008. However, upon return, the product has to remain intact (including packaging, labels and back labels provided with the product); otherwise the return is considered without effect.
If the product delivered is faulty, please contact us by phone: 268 699440 or send us an email to encomendas@adegamayor.pt